Business Systems Analysis for Retail Business & Process Team
Provide on-going IT and KM Consulting services; services include
Compile Functional Requirements for selecting KM systems to launch a regional KM Initiative.
Design and build knowledge community portals for different business teams based on requirements.
Crystal Report Programming for communities usage and management reporting
Develop custom training material and deliver KM and system training for business users.
KM system launched with over 1400 users in Asia and over 30 communities; conducted on-site training in 8 different offices (Shanghai, Tokyo, Seoul, Hong Kong, Singapore, Kula Lumpur, Manila and Delhi).
US Region started adopting Asia KM Program and System.